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You’re in for a treat today! On this episode of the Small & Supercharged podcast we catch up with Ruth Chappell, the lady behind Dressage Anywhere. In addition to being a huge part of Dressage Anywhere, Ruth has a lot of strings to her bow. She’s an absolute superstar and is also a ‘tech wizard’. In this episode, we chat about how Ruth got to this point, the difficulties with running a digital, online equestrian business and more.

Let’s talk about online equestrian businesses and how to create a digital business, with Ruth Chappell – Dressage Anywhere

Show notes for the Small & Supercharged Podcast – Episode 8 – online only equestrian businesses, how to deal with competition, cyber security and making a connection with customers…

  • Ruth talks about how she came to Dressage Anywhere, the online dressage platform
  • We talk about competition and how to deal with being the only online dressage company to how it is now.
  • We spoke about where the idea for Dressage Anywhere came from.
  • The benefits of an online business, the international appeal and global reach the business has.
  • How Dressage Anywhere actually works.
  • The limitations of being an online/digital business and how this can be quite challenging.
  • The opportunities that social media has presented for digital businesses.
  • Particular highlights including the Riding for the Disabled Association.
  • Some of the tools that Ruth uses to help run Dressage Anywhere effectively.
  • Social media content for digital businesses and how this can be used to help promote connection and business.
  • Finding friends and amazing connections through social media.
  • We talk about cyber security and data protection, and how that even a small business needs to be aware of this and understand the responsibilities connected to it.
  • And we talk about user experience, customer journey, automation, and balancing tech with usability… because they have to work together.

It was an absolute joy chatting to Ruth – not only do I love Dressage Anywhere, but I am a huge Ruth fan. She is a fountain of knowledge on ‘techy’ things and has helped me out on more than one occasion when I’ve had a tech based ‘why does everything hate me’ meltdown. OK. That happens quite a lot!

To find Ruth and Dressage Anywhere online, follow the links below…

Dressage Anywhere website

Twitter

Instagram

Facebook

Beautiful image provided by Karen Bennett Photography

Subscribe to the Small & Supercharged podcast on iTunes

what do you think of collaborationsWhat do you think of collaborations? I personally think they can be incredible. Collaborations were the subject of my first column in NFU Countryside Magazine, I’ve blogged about them a lot AND I’ve even made videos about them. Actually, I’ll be talking about another collaboration soon, but I digress.

In my Facebook group, I asked ‘what do you think of collaborations?’. Here’s what a few of the group members had to say…

What do you think of collaborations?

Sophie Callahan from Sophie Callahan Photography: ‘We can never have too many friends, especially as a business owner. We all have to work in this industry together and it helps if we can get along well with others. The more ‘friends’ you make, whether they are actual friends or just other brands that you align your business with, the better. And collaborations are a great way of forging new ‘friendships’.’ (Sophie’s written a great blog post about collaborations too – see it here).

Emma Warren from Hiho Silver: ‘Collaborations are brilliant – when you have common aims, are clear about what’s expected and try and make a point of giving more than you take.’

Emily Mumford from Inkpot & Press Media Services: ‘Collaborations can be the single most powerful marketing tool a business has at their disposal IF they are used correctly. Find someone with the same values and work ethic and you’re already winning.’

Karen McConnell from KA Equestrian: ‘Working with other brands, businesses and professionals has not only been hugely instrumental in building and growing my business but also inspiring, enlightening and great fun!’

Harriet Edwards – aka A Girl About Country: “Collaborations are really powerful, but only when they are mutually beneficial. Both (or all) parties must derive some benefit in order for it to be a success.”

Lindsay Robertson from Lindsay Robertson Photography and Country Meets Creative: “Like speed dating, awesome and can’t get enough with the right match!”

Ruth Chappell from Dressage Anywhere: “I love collaborations – I’ve only done a few and scratched the surface of what’s possible but they’ve been brilliant, whether it’s as simple as a blog post about another business or business owner, or something more detailed around products. It’s important to make sure you’re the right fit and have everything agreed (and written down if possible) in advance.”

Izzy White from Izzy White Photography: ‘If you find the right people, then it can work really well. I have had some great success from collaborating with fellow business owners. If you both benefit then I see it as a win-win situation. Provided you do your research and are honest with what you both want out of the collab, I see it as a great tool!’

Beth Hicks from Beth Hicks Photography: ‘They’re great when they’re with the right people with the same audience and similar aims, aren’t so great (and can be a bit of a pain) when this isn’t the case, especially when you’re putting in all the effort, hence why it’s so important to collaborate with the right people!’

Jennifer Dunig from The Equine Pass: ‘Collaborations were never something I’d ever considered when I first started out. I think it felt like I was asking someone for help or worse still, having to be a little less possessive with my “control” over my business but now I’ve actually ventured toward collaborations, I’ve realised that actually, they’re bloody fantastic for not only reaching a wider audience but making some great contacts within the industry that I otherwise wouldn’t have done.’

Danielle Crawford from Black Nova Designs: ‘Collaborations are a fantastic idea and when we first started out we did it a lot, just need to ensure you are getting the right contacts and pushing towards your target market.
Although saying that, we have achieved getting cheaper childcare by sorting the nursery Wifi equipment! People working together and helping each other out is the best way to do business.’

Hayley Files from Equissentials: ‘Collaborations are a great idea, especially as we do – with sponsored riders. However, it has to be mutually beneficial and it really helps if the riders you are working with actually buy/use your products to start with and have a relationship with you before the collaboration. It’s quite a challenging one to navigate, but when it works, it’s brilliant!’

Megan Allen from Rural Roots PR: ‘I wouldn’t be able to do what I do without collaborating with other wonderful small businesses; from joint pitches to just batting ideas around, as a solopreneur it’s vital to my business and my sanity!’

Wiola Grabowska from Aspire Equestrian: ‘I strongly believe collaborations are what makes running a small business with bigger projects not only possible but hugely enjoyable and rewarding. I find it a great challenge and a pleasure to figure out ways to help other businesses/individuals who work with me and when everything comes together well in the end, it’s wonderful to share the success with someone who cares about the project as much as I do 🙂 Last night I wrote final part of my reflections on one of the biggest projects I undertook so far and it would not be possible without sponsorship, wonderful support and collaborations with a few fantastic people. Collabs all the way for me.’

Anna Rainbow from Anna Rainbow Photography: ‘A few days ago, I couldn’t think how I might collaborate, now I’be been asked to take some images with the big C all around. Slightly fazed by bringing Christmas to a Hampshire garden in September, but so looking forward to doing something totally different and collaborating with a local 2* event rider who also makes crackers! The benefit for me – she’s taking my little man to his first event at Tweseldown in exactly one month’s time.’

Naomi Leach from NL Equestrian: ‘I think it’s a fantastic idea, a great business tool, and a really nice way to make new friends! The world can be tough for small businesses to get their name out there, so this is a great way to reach further afield and help a fellow business owner too. I’ve only done a couple so far but it’s definitely something I want to explore further!’

What do you think of collaborations? I’d love to hear…

 

Dressage AnywhereIn this week’s ‘a few minutes with’, I caught up with Ruth Chappell from Dressage Anywhere. Dressage Anywhere brings dressage competitions to you as you can record your test and then enter ‘proper’ competitions online. Tests and judged, prizes are awarded… and you don’t need to leave your arena. I’ve known Ruth for years and have admired Dressage Anywhere for a very long time- it’s a really lovely, professional company run by genuinely nice people. Ticks all round!

Tell us about you and your background

I’ve had a successful career in publishing. When I finished my A-levels all those many moons ago I didn’t really have a clue about what I wanted to do with the rest of my life. I’d had a passion for horses most of my life and had been very lucky to work with them and have some great rides but I couldn’t see how I could turn that into a career at the time. I liked being creative and so opted for a hands-on media degree that introduced me to the world of printing, publishing and media production.

What made you want to start a business?

It wasn’t so much starting a business that was a driver, it was designing and delivering a service that would enable other people to take part in competitive dressage. I started Dressage Anywhere with two business partners and it ran alongside my main full time job. Over time I realised I had to decide about the future of Dressage Anywhere – I couldn’t continue both and so in 2015 I left my role to focus solely on Dressage Anywhere.

How is your business different?

Ruth Chappell - Dressage Anywhere

Image by Karen Bennett Pet Photography (link at the bottom of the blog!)

Dressage Anywhere is different because we’re about creating opportunities for riders to achieve their goals. We want to make competitive dressage accessible to everyone around the world and provide access to the best judges. We have great relationships with all the governing bodies, this was something that was very important to us when we set the business up.

What makes your service special?

Our service is special because we only work with BD List 1, 2 and FEI judges making sure that the feedback our riders receive is consistent and we’re the only service running online dressage competitions that enables riders to download their scoresheets. Sometimes tests are judged within hours of videos being uploaded!

If you had to sum up your business in five words, what would they be?

Ingenious, innovative, credible, reliable, evolving

Do you have a motto or ethos?

It has to be our passion to create opportunities for all kinds of riders.

If you could give one piece of advice to an aspiring business owner, what would it be?

Set goals – don’t just go into business and let it bumble along, you’ll be in for some nasty surprises if you do. Have a really clear idea of where you want to get to and break it down into realistic and achievable goals that you can hold yourself accountable to.

One thing that helps you run your business more effectively 

I love all things tech related and I’m a long term user of Trello to help organise and plan so many different areas of the business, whether its planning a new marketing campaign, day to day operations or planning the next new development. A few years ago I went back to the dark side of paper and use the Ink & Volt Planner and Daily Greatness Journal Business Planner to keep me on track. There’s just something about writing things down that makes it easier to connect with your thoughts.

Best thing about running a business?

I work long hours but I love the flexibility of running my own business. I used to ride my horse after work and wouldn’t be home for dinner before 9pm. Now I take a quick break in the afternoon and get to ride in daylight all year round!

Worst thing about running a business?

Funnily enough, it has to be the flexibility! Some people assume that because you run your own business you’re a lady of leisure (I wish!) and so can squeeze in a lunch or are free to talk on the phone at any time.

Top business blog you follow

I follow a mixture of Facebook pages and blogs so I can’t pick just one out! Grant Cardone is great at motivating me to apply 10X rules, Amy Porterfield is just lovely! I often listen to her podcasts in the car and she has a really honest and sensible view of social media marketing. I’m a member of Bigger Brighter Bolder Success Groups which focusses on developing the right mindset for running a business. George Swift is an absolute legend and I love his straight-talking approach.

Top business book you’ve read

Grant Cardone’s 10X book (I’ve got the audio version) is a super no nonsense kick up the behind! I’m not a big fan of phrases like go big or go home, I much prefer to go big, learn from it and keep going and Grant Cardone’s book is all about taking ‘massive action’ and dominating.

One thing we might not know about you

I won a holiday to Tenerife in the Manchester Evening News’ Bonnie Baby Competition!

Top business achievement

I can’t talk about some of them just yet but let’s just say that this year is going to be a whopper! One memorable moment was seeing the reaction of one of our RDA Online Dressage Champions as he was called up to receive his medal and rosette at the RDA National Championships last year. He literally jumped up, was fist pumping the air and the buzz in the room was incredible. I was so proud of him and very humbled that I help make that happen. Oh, I’ve just thought of another! An invitation to the Anne Diamond Show at BBC Radio Berkshire and a fabulous interview about Dressage Anywhere.

Where can people follow you or your business online (website, social media handles, etc)

www.dressageanywhere.com

https://www.facebook.com/DressageAnywhere/

https://twitter.com/Dressage_comp

https://www.instagram.com/dressage_anywhere/

https://plus.google.com/+DressageAnywhereOnline

https://uk.pinterest.com/dressageonline/pins/

Image by Karen Bennett Pet Photography